Do we offer boarding?

Yes. Our clinic has boarding facilities. Our newly expanded kennel can accomodate all sizes of pets from Chihuahua’s to Great Dane’s, your furry feline friend’s and even exotic animals including birds and rabbits. All our kennels have a view of the pool, with bright LED lighting, Roku TV to watch and TONS of love from our kennel staff! We feed Purina Pro Plan EN brand dog and cat food twice a day. You are welcome to bring your own pet’s food if you prefer. We monitor all pets’ eating habits and bring anything out of the ordinary to the veterinarian’s attention. We provide bedding for pet’s but feel free to bring a favorite pillow, blanket or toy to make your pet feel at ease. All of our pets are walked and/or go outside in our backyard 3 times daily. The facility is climate controlled so your pets will always be comfortable. Advanced notice is preferred.

Why should I board my pet at Ross Animal Hospital?

Boarding your pet at Ross Animal Hospital ensures they will get the best care. We have a doctor available if your pet should need any kind of medical attention. We have an excellent staff to care for your pet. Your pet will get top of the line care at Ross Animal Hospital!

What does my pet need to be boarded at the clinic?

For the protection of pets in our care, we require all boarding pets to be up to date on vaccines. The vaccines include rabies, distemper and bordetella. The bordetella vaccine is given every 6 months to dogs. Canine flu vaccine is recommended but not required. Should your pet need vaccines, they can be given at the time of drop off for boarding. We strive to keep our clinic flea free. All boarding pets will be checked for fleas before entering the kennel area. If fleas are found the pet will be given a flea treatment.

What are the options for pet insurance?

There are a many options for pet health insurance. Some of the companies we recommend are Purina Care Pet Health Insurance, Pets Best Insurance, ASPCA Pet Insurance and VPI Pet Insurance. They each have different monthly plans and programs to fit your budget. With pet insurance coverage you can focus what’s best for the health or your pet, with fewer worries about cost. Please call us for more information.

What is included in a physical exam?

A physical exam includes a thorough evaluation of all the systems of the body.

  • The cardiopulmonary system is checked for heart/respiratory problems. Many heart related problems can be detected and/or treated before the pet shows symptoms.
  • The digestive system includes examining the mouth, teeth, palpating the stomach, liver, spleen, intestines. The lymph nodes are palpated for inflammation or disease.
  • The eyes are checked for infection and disease. We always recommend Glaucoma screening, especially on senior pets and those breeds such as codker spaniels that are predisposed to Glaucoma. We do theis in our hospital and it can be done in just a few minutes.
  • The skin and coat are checked for hairloss, flaking, infection, lesions, lumps, and tumors. Sometimes the skin can give us information about possible problems interanlly, such as endocrine disease, including thyroid problems, liver problems, and immune mediated diseases. We also recommed screening for Diabetes Mellitus.
  • The skeletal system includes the joints, checking for arthritis, mobility, range of motion, Neoplasia, pain in hips, knees, and back. Many small breeds may have knee caps that move abnormally(luxates) out of position; this can be quit painful and is treatable.

Pets age much faster than humans, so a physical exam is so important to catch and treat changes that may occur and maintain a good quality of life for your 4-legged family member.

Why can’t the doctor give a diagnosis over the phone?

In order for a proper diagnosis to be made, a thorough physical exam of the pet and review of the pets medical history is essential. Some symptoms may be signs of a serious health problem. It is very important that your pet have a complete physical exam prior to treatment or medications.

When can I have a puppy’s tail docked and dewclaws removed?

Puppies can have their tails and dewclaws removed at 3-5 days old. You will need to make an appointment to have both mother and puppies dropped off for the day. They may be picked up between 5-6pm that same night.

What are the features of the reproductive cycles in my pet?

A felines first heat cycle usually occurs around 4-12 months. The duration of heat can last 6-7 days. The gestation period can be between 58-70 days. Felines are unique in that they are “induced ovulators” which means they will go into and out of heat cycles until bred.

Canines typically have their first heat at around 5-12 months old. The heat cycles occur every 6 months. The duration of heat can last 2-21 days. The Gestation period can be between 58-70 days. An ultrasound can be performed to confirm pregnancy at around 17 days. A radiograph can be performed at around 42 days. Most canines begin to show signs of pregnancy around 40 days.

When does my pet need vaccinations?

Vaccines usually begin at the age of 6 weeks followed by 3 booster shots at 9 weeks, 12 weeks and 15 weeks. After the initial shots, yearly vaccines are given throughout your pets life. At the time of the yearly vaccines, we recommend heartworm and intestinal parasite test. The bordetella (kennel cough) vaccine is given every 6 months. We also highly recommend keeping your pet on a heartworm preventative year round.

What type of payments do we accept?

We accept cash, personal checks, debit cards, Visa, Mastercard, American Express, Discover and also Care Credit.  There will be a 3% fee assessed on all credit and debit card transactions.  This fee will be displayed on your receipt.

Do you have an After-Hour Emergency service?

No, but we recommend any of the following:

East Metro Animal Emergency Clinic
6225 U.S. 278 NW, Covington, GA  30014
P. 678-212-0300

The Village Vets of Decatur
217 N. McDonough St., Decatur, GA 30030
P. 404-371-0111

Saint Francis Veterinary Specialists
625 Dekalb Industrial Way, Decatur, GA 30033
P. 404-947-7616

UGA College of Veterinary Medicine
2200 College Station Rd., Athens, GA 30605
P. 706-542-3221

BluePearl Pet Hospital _ Gwinnett/Lawrenceville
1956 Lawrenceville Suwanee Rd., Lawrenceville, GA 30043
P. 770-277-8600

What is the earliest/latest that I can bring my pet in? Is an appointment required?

Our normal appointments start at 8:00am and the latest you can bring your pet is at 4:00pm. Appointments are preferred, but walk-in’s are accepted. You may drop your pet off as early as 7:00am if you cannot make an appointment. For all surgeries we require your pet to be dropped off between 7:00am – 8:00am the morning of surgery. Your pet will need to be current on vaccinations to stay in the clinic.

Do we offer grooming?

No, not at this time.

Do we offer dental cleanings?

Yes. We offer dental cleanings for felines and canines. Regular professional cleanings, including areas under the gum line will help remove plaque and tarter on teeth. Our dental cleanings are performed Monday through Friday and include a sedative, antibiotic injection, dental prophy and flouride treatment. Your pet will be able to go home that afternoon.

Do we spay and neuter pets? How old must my pet be in order to be spayed or neutered?

Yes. We spay and neuter canines and felines. Spaying and neutering is recommended to help prevent pet overpopulation as well as to help prevent future medical complications. Pets can be spayed or neutered beginning at the age of 6 months.

What is included in the cost for spaying or neutering?

Half a day hospital stay, anesthesia, EKG monitoring, post-surgical monitoring, pain medication, antibiotic injections, and the surgical procedure. Blood work is not included in the price but is highly recommended. Your pet also must be current on vaccinations to stay in the hospital, the cost of vaccines are not included in the price of surgery, but can be given on the same day.

Your pet also must be current on vaccinations to stay in the hospital, the cost of vaccines are not included in the price of surgery, but can be given on the same day.

What types of surgery do we perform?

We perform many different surgeries. Some of the most common are spays, neuters, orthopedics, feline declaws, growth removals, c-sections, tail docks and emergency repairs. We also offer surgery for exotic animals.